PocketELogs Resource Page

PocketELogs Installation for PocketPC (Windows Mobile)

Pocket PC Introduction

PocketELogs for PocketPC (PocketELogs-PPC) is a major rewrite of the original application for PocketPC named ELogsOS. The original program was based on technologies which proved to be not as reliable as they should be to perform well in a mobile platform.

There are 2 major enhancements coming to PocketELogs-PPC : Ability to mark a question response as a favorite so the choice appears at the top of the response list AND the XML drilldown lookup for IC9 and CPT4 codes. The developers of the product will complete these enhancements in the near future.

In the ELogsOS version, we were required to distribute many operating system files to ensure that all systems had the required files. Additionally, the MDAC technology was used. Alternatively, PocketELogs has no additional system file requirement and will therefore not replace any of your presently installed operating system files. There is no update required to your Windows system to complete the installation. However, you should routinely update your system using windowsupdate.microsoft.com to ensure your desktop system is as secure as possible.

Latest Release of ActiveSync

Microsoft has released many versions of ActiveSync. We have determined that version 3.8 (or later) is the best release to use with any ActiveSync provider. Previously, we had used version 3.71 of ActiveSync but found upon device reconnect, ActiveSync would not show the correct partnership-- typically showing the Guest partnership. To avoid this problem, we tested with version 3.8 of ActiveSync and found the guest problem to not be present. Please download the update from the website www.microsoft.com/downloads. Type "ActiveSync" in the keywords field and press enter. The 3.8 version will appear.

Instructions for Installation

You should plan on about 5 to 10 minutes to complete the installation of PocketELogs. The times will vary depending upon the speed of your internet connection.

Simply, you will complete these steps:

  1. Download the package from the internet
  2. Run the installer package to complete the installation of the ActiveSync Provider and the PDA programs
  3. Complete the registration on the PDA
  4. Enter your entitlement on the PDA
  5. Setup the ActiveSync provider
  6. Recradle the handheld complete the first synchronization
  7. Test the application to ensure the template appears

Entitlement Number

You should have received a 15 character entitlement from either an e-mail from an order from the ELogs website or from your faculty instructor.

The entitlement will be formatted as: XXXXX-YYYYY-ZZZZ. You will enter this entitlement on your PDA during this process.

If you are evaluating PocketELogs, please use this entitlement number and credentials:

    Entitlement Number: WL1UX-L6AM1-GLMFF
    Username: studenttest
    password: test

Note that you evaluation unlock code will only post encounters to the studenttest account on the ELogs website. You should not share your entitlement number or credentials with others as they could potentially post encounters to the ELogs website with your identity.

Once an entitlement number has been used with an ELogs username, it will be permanently associated and may not be used with another ELogs username. Keep your entitlement number in a safe place but do not share with others.

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Download Package

The latest version of PocketELogs for PocketPC (Windows Mobile) is available at anytime as a purchased product or for evaluation. Download the package to your desktop from PocketELogs-PPC

You should place your handheld on the cradle for this portion of the installation.

Copy and paste the URL into your browser or simply click on the link above to start the download.

Your browser will realize the link is actually a file and prompt you to Save or Open the file. Click Save.

Click in the Save in prompt at the top of the next dialogue box. Choose the top entry Desktop. Next, click on the Save button to save the application on your desktop.

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Run Installer

Either click on Open in the Download Complete dialogue or double click on the file placed on your desktop PocketELogs-PPC to start the installer. Click Next to start the installation.

Click I Agree to the terms of the license agreement.

Click Next

Alter the location of the installation folder or leave the default. Click Install

The installer will start CE Services to install the handheld portion of the application. click Yes to permit the installation.


There are no additional steps to complete. Click OK. If you install the application again, you will get a prompt on the handheld about re-intallation.

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Complete Registration

This portion of the installation is to be completed on the handheld computer.

Start the handheld PocketELogs program (Start, Programs, PocketELogs) on the handheld.

Complete the registration folm on the handheld by tapping Options and then Registration.

Complete each field of the registration form with your personal data. The information is only gathered for support purposes. You may need to reveal the keyboard to help with the entry of the fields.

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Enter Entitlement

This portion of the installation is to be completed on the handheld computer.

Upon a new installation, there will be no entitlements. Tap Options and then Entitlements to add your entitlement. Click New to add your first one.

Type in your 15 character entitlement code. You must key in your username and password exactly as they are used on the ELogs website. The username and password are case sensitive. If you fail to complete the entitlement entry correctly, simply delete the entitlement and add it again.

Enter all fields on the entitlement screen as shown. Note that the enitlement number will convert to all uppercase as soon as you exit. The User Name and Password fields are case-sensitive. Click OK when finished. If the program reports an invalid entitlement, ensure you are keying the right number. If you entitlement code is being keyed correctly but still will not work, please contact support for resultion. click to e-mail ionware support


After the entitlement is accepted, you will be able to view your entitlement.

Tap OK to exit this screen.

Tap Exit to exit the PocketELogs application the handheld computer.

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ActiveSync Synchronization

This portion of the installation is to be completed on the desktop computer.

Open ActiveSync by clicking on it in the system tray (lower right corner of the screen). Next, click on Options.

If the Options button is not available, remove the handheld from the cradle (or cable). Try the Options button again.

Scroll the list of ActiveSync providers until you locate the PELSync option. Place a check in front of PELSync. Click Next.

Now recradle the handheld and let the synchronization complete.

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Test Success

After the synchronization completes, start the PocketELogs applicaiton (Start, Programs, PocketELogs). Tap New and confirm your entitlement template appears. If you did not exit the application during the handheld installation portion. You may need to exit the application and start it again.

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